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Terms and Conditions
Our aim is to provide you with the highest quality of service at all times and ensure that your experience with Let Me Out, The Ideas Space and our partner operators meets your expectations. Should you have any queries regarding your booking, please contact us.

PRICES: All prices on this website are inclusive of GST and are quoted in New Zealand dollars.


TEAM BUILDING AND GROUP EVENT BOOKINGS

TENTATIVE BOOKINGS: All tentative bookings will be held for a period of ten (10) working days, after which time, the tentative booking will be released, unless arranged and agreed otherwise with Let Me Out Ltd

CANCELLATION POLICY:

Bookings cancelled by you within 30 days of the first event date will be charged at 100%.

Bookings cancelled by you within 31-60 days of the first event date will be charged at 50%.

Bookings cancelled by you outside of 60 days will incur such charges as have been incurred by Let Me Out Ltd including but not limited to our standard booking fees of $499.00 per booking, applicable to all bookings over the value of $2000.00

Bookings cancelled by you outside of 60 days, which have a total value of under $2000.00, will incur such charges as have been incurred by Let Me Out Ltd including but not limited to our standard booking fees of $99.00 per booking.

TEAM BUILDING: We require final numbers for team building activities 10 working days before the event date. You will be required to pay for the final numbers even if those numbers are less by the day of the event.

Minimum numbers apply for each activity. Please check this at the time of booking.

FINAL NUMBERS FOR DINING:

We require the final numbers including for any meals or catering being ordered 10 working days before the event date. You will be required to pay for the final numbers even if those numbers are less by the day of the event.

PAYMENT:

50% deposit is required to confirm a booking.

Balance payment is due on or before the day of the event except in special circumstances by prior arrangement.

RESPONSIBLE SERVICE OF ALCOHOL AT PARTNER VENUES:

Clients will be responsible to ensure the orderly behaviour of their guests and partner licenced premises and premises with special licences reserve the right to intervene where they see fit. The responsible service of alcohol and related laws will be enforced during your activity or event.

INDEMNITY & DAMAGES:

The client will acknowledge responsibility for the conduct of guests and agrees to indemnify our partner venues used for events and activities for any liability, loss, claim or proceedings in respect of any loss or damage to property caused by any or all guests at those venues.


Let Me Out Ltd reserves the right to amend these terms and conditions from time to time as necessary.
Contact us today to find out more. We'll respond within 24 hours with ideas and an itinerary to suit your needs